Effective Date: October 26, 2023

1. Introduction

This Privacy Policy outlines how Netpak Inc. collects, uses, discloses, and protects the personal information of users of our website and services. We are committed to safeguarding your privacy and complying with applicable privacy laws, including those in Quebec.

2. Information We Collect

We may collect the following types of personal information:

• Information You Provide: This includes information such as your name, email address, phone number, and any other information you voluntarily provide to us through our website or other communication channels.
• Automatically Collected Information: When you use our website, we may collect information such as your IP address, browser type, device information, and usage data through cookies and similar technologies. This information helps us improve our services and enhance your experience.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our website and services.
• To communicate with you, including responding to inquiries and providing updates.
• To improve our website and services.
• To send you promotional and marketing materials, where permitted by law and with your consent.
• To comply with legal obligations.

4. Disclosure of Your Information

We may share your personal information with:

• Service providers who assist us in delivering our website and services.
• Legal authorities when required by law or to protect our rights and interests.
• Successors in case of a merger, acquisition, or sale of our business.

5. Security of Your Information

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or electronic storage can be guaranteed to be entirely secure.

6. Your Rights

Subject to applicable law, you have the right to:

• Access and obtain a copy of your personal information.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information.
• Limit the processing of your personal information.
• Object to the processing of your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings.

8. Privacy Manager

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our Privacy Manager Pietro Cammalleri, who is the Sales Manager by email : pcam@netpak.com or on phone : 514-645-8412 ext 364.

9. What tools are we using to collect your data

We are using internal and external tools to collect data :

• Google Ads & Google Analytics
• Meta Business
• Hubspot
• Linkedin Business

10. Reasons behind using your data

We are using your data information for marketing purposes : Advertising, newsletters and to improve our product or service.